What is a process measure in evaluating risk management effectiveness?

A process measure in evaluating risk management effectiveness focuses on the execution of activities according to established protocols or guidelines. This involves assessing whether specific actions, procedures, or practices are implemented as intended within the organization. In the context of health care, this could include evaluating adherence to safety protocols, compliance with treatment guidelines, or the proper functioning of risk management procedures. By measuring these processes, health care institutions can identify potential areas for improvement, ensure consistency in care delivery, and mitigate risks associated with healthcare operations.

The other options, while relevant to different aspects of health care performance, do not specifically evaluate the effectiveness of risk management processes. Patient satisfaction is more about outcomes from the patient's perspective, financial performance focuses on economic metrics, and staff retention relates to workforce stability, none of which directly measure the execution of risk management activities.