What is essential to do before transferring any processes to operating forces?

The correct action to take before transferring any processes to operating forces is to develop a process to produce the product features. This step is fundamental because it ensures that the operational side of the organization is equipped with a clear and structured methodology for delivering the desired outcomes. A well-defined process allows for consistency and efficiency in production, which is crucial in ensuring that the product meets quality standards.

When processes are streamlined and outlined effectively, it minimizes confusion among operating forces, enabling them to focus on execution rather than figuring out the mechanics of the task at hand. This leads to a smoother transition and better overall performance within the organization as the operating forces can rely on established procedures that guide their actions.

In contrast, evaluating the potential impact on employees, while important, would typically occur after ensuring that the processes are in place, as the focus first needs to be on operational readiness. Preparing a company’s mission statement is more about guiding the overall strategic vision rather than the specifics of operational processes. Formulating sales strategies, although critical for market success, is also secondary to developing production processes, as sales strategies hinge on the ability to deliver quality products in the first place.