Which is an example of a reputational risk for health care institutions?

Negative publicity due to safety incidents is a clear example of reputational risk for health care institutions. This type of risk can arise from various factors, including adverse events affecting patient safety, such as medical errors or breaches of care standards. When such incidents receive media coverage, they can damage the institution's reputation, leading to a loss of trust among current and potential patients, which can ultimately affect patient volume and financial performance.

For health care institutions, reputation is critical; it can influence public perception, patient decisions, and overall business outcomes. Negative news can spread quickly and be compounded through social media, which amplifies the impact. Thus, managing reputational risk often involves proactively monitoring patient safety practices, addressing any incidents promptly, and communicating transparently with the public to maintain trust and credibility.

The other examples provided relate to positive outcomes or compliance (such as patient satisfaction scores, accurate financial reporting, and increased referrals), which do not represent risks but rather beneficial indicators of an institution's performance and effectiveness.